PRIVACY POLICY

PRIVACY POLICY

Nanuskate Ltd
Last updated: March 2026

1. Who We Are

Nanuskate Ltd (“Nanuskate”, “we”, “us”, “our”) designs and manufactures premium modular portable skateboard ramps and related products.

We are the data controller for personal data collected through our website and in connection with our products and services.

Registered Office:
31/33 Commercial Road
Poole
Dorset
BH14 0HU
United Kingdom

Trading Address:
Unit 22, Bedrock Park
Vulcan Way
Ferndown Industrial Estate
Wimborne
Dorset
BH21 7BU
United Kingdom

Company number: 16004681
Email: hello@nanuskate.com
Telephone: +44 (0)1202 311111
Website: www.nanuskate.com

2. The Data We Collect

We may collect and process the following categories of personal data:

A. Information You Provide Directly

• Name, job title and organisation

• Email address and telephone number

• Postal, billing and delivery address

• Enquiry details and correspondence

• Purchase history

• Payment information (processed securely by our payment provider — we do not store full card details)

B. Information Collected Automatically

• IP address

• Browser type and device information

• Pages visited and time spent on site

• Referral source

• Cookie data (see Section 10)

C. Information from Third Parties

• Business contact details sourced from publicly available directories or professional networking platforms for relevant B2B outreach.

We only collect personal data that is relevant and necessary for the purposes described in this policy.

3. How We Use Your Data & Lawful Basis

We process personal data under the UK General Data Protection Regulation (UK GDPR) using the lawful bases below:

Contractual Necessity

• Processing and responding to product enquiries

• Managing orders, payments and invoicing

• Delivering products and providing after-sales support

Legitimate Interests

• B2B outreach to relevant organisations

• Managing and improving our website

• Maintaining internal records

• Preventing fraud and protecting our business

Where we rely on legitimate interests, we ensure our processing is proportionate and does not override your rights. You have the right to object at any time (see Section 8).

Consent

• Sending marketing communications where you have opted in

• Placing non-essential cookies

You may withdraw consent at any time.

Legal Obligation

• Accounting and tax compliance

• Regulatory reporting

• Responding to lawful requests from authorities

We will never sell your personal data.

4. B2B Communications

Where we contact organisations regarding our products or services:

• We only contact relevant professional contacts

• Communications relate to legitimate business interests

• Recipients may opt out at any time

• We maintain suppression records to ensure compliance

5. Who We Share Data With

We may share personal data with trusted third parties, including:

• Payment processors

• Delivery and logistics providers

• CRM systems

• Accounting software providers

• IT and website hosting providers

• Professional advisors (solicitors, accountants, insurers)

• Regulatory bodies where legally required

All third parties are required to handle data in accordance with UK data protection law.

6. International Data Transfers

Some of our service providers may process data outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including:

• UK adequacy regulations; or

• International Data Transfer Agreements (IDTA); or

• Approved standard contractual clauses.

7. Data Retention

We retain personal data only as long as necessary:

• Customer records: 7 years (for tax and legal compliance)

• Marketing contacts: until you withdraw consent or object

• Website analytics data: up to 26 months

• Enquiries not resulting in a sale: up to 2 years

Data is securely deleted or anonymised when no longer required.

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict processing

• Data portability

• Object to processing (including marketing or B2B outreach)

• Withdraw consent at any time

To exercise your rights, contact:
hello@nanuskate.com

We will respond within one month.

You also have the right to complain to:

Information Commissioner’s Office (ICO)
www.ico.org.uk
Telephone: 0303 123 1113

9. Data Security

We implement appropriate technical and organisational security measures to protect personal data from loss, misuse or unauthorised access.

While no internet transmission is completely secure, we take reasonable steps to protect your information.

In the event of a personal data breach that poses a risk to individuals, we will notify the ICO and affected individuals where legally required.

10. Cookies

We use cookies and similar technologies to enhance your experience.

Essential Cookies

Required for website functionality.

Analytics Cookies

Help us understand website usage and improve performance.

Marketing Cookies

Used only where you provide consent, for advertising and remarketing purposes.

You can manage cookie preferences via our cookie banner or through your browser settings. Non-essential cookies are only placed after consent.

11. Children

Our products and services are directed primarily at businesses and organisations.

We do not knowingly collect personal data from individuals under 16. If we become aware that such data has been collected without appropriate consent, we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

13. Contact

Nanuskate Ltd
Unit 22, Bedrock Park
Vulcan Way
Ferndown Industrial Estate
Wimborne,
Dorset
BH21 7BU

Email: hello@nanuskate.com

Tel: (+44) 01202 311111

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website with the updated date shown at the top.