PRIVACY POLICY
PRIVACY POLICY
Nanuskate Ltd Last updated: August 2026
1. Who We Are
Nanuskate Ltd ("Nanuskate", "we", "us", "our") designs and manufactures high-quality, portable skateboard ramps and related products.
We are the data controller for personal data collected through our website and in connection with our products and services.
Registered Office: 31/33 Commercial Road Poole Dorset BH14 0HU United Kingdom
Trading Address: Unit 22, Bedrock Park Vulcan Way Ferndown Industrial Estate Wimborne Dorset BH21 7BU United Kingdom
Company number: 16004681 Email: hello@nanuskate.com Telephone: +44 (0)1202 311111 Website: www.nanuskate.com
2. The Data We Collect
We may collect and process the following categories of personal data:
A. Information You Provide Directly
Name, job title and organisation
Email address and telephone number
Postal, billing and delivery address
Enquiry details and correspondence
Purchase history
Payment information (processed securely by our payment provider — we do not store full card details)
Information provided in connection with a finance introduction (see Section 3 and Section 5)
B. Information Collected Automatically
IP address
Browser type and device information
Pages visited and time spent on site
Referral source
Cookie data (see Section 10)
C. Information from Third Parties
Business contact details sourced from publicly available directories or professional networking platforms for relevant B2B outreach.
D. Photographs and Video
We take photographs and video at our demo facility, at events, and at customer sites, and may use these on our website, in marketing materials and on social media. See Section 11 for how we handle images of children specifically.
We only collect personal data that is relevant and necessary for the purposes described in this policy.
3. How We Use Your Data & Lawful Basis
We process personal data under the UK General Data Protection Regulation (UK GDPR) using the lawful bases below:
Contractual Necessity
Processing and responding to product enquiries
Managing orders, payments and invoicing
Delivering products and providing after-sales support
Legitimate Interests
B2B outreach to relevant organisations
Managing and improving our website
Maintaining internal records
Preventing fraud and protecting our business
Where we rely on legitimate interests, we ensure our processing is proportionate and does not override your rights. You have the right to object at any time (see Section 8).
Consent
Sending marketing communications where you have opted in
Placing non-essential cookies
Using photographs or video in which a child is identifiable, and photographing or filming at any school, youth club, or other setting where children under 18 may be present (see Section 11)
Passing your details to Portman Finance Group where you have requested a finance introduction (see Section 5)
You may withdraw consent at any time.
Legal Obligation
Accounting and tax compliance
Regulatory reporting
Responding to lawful requests from authorities
We will never sell your personal data.
4. B2B Communications
Where we contact organisations regarding our products or services:
We only contact relevant professional contacts
Communications relate to legitimate business interests
Recipients may opt out at any time
We maintain suppression records to ensure compliance
5. Who We Share Data With
We may share personal data with trusted third parties, including:
Payment processors
Delivery and logistics providers
CRM systems
Accounting software providers
IT and website hosting providers
Professional advisors (solicitors, accountants, insurers)
Regulatory bodies where legally required
Portman Finance Group, where you have requested an introduction for business asset finance (available to Limited Companies and LLPs only). Portman Finance Group is a separate, independent data controller for any information they hold about you — please refer to their own privacy notice for how they process your data.
All third parties are required to handle data in accordance with UK data protection law.
6. International Data Transfers
Some of our service providers may process data outside the United Kingdom.
Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including:
UK adequacy regulations; or
International Data Transfer Agreements (IDTA); or
Approved standard contractual clauses.
7. Data Retention
We retain personal data only as long as necessary:
Customer records: 7 years (for tax and legal compliance)
Marketing contacts: until you withdraw consent or object
Website analytics data: up to 26 months
Enquiries not resulting in a sale: up to 2 years
Photographs and video used in marketing: until consent is withdrawn or the image is no longer relevant to our marketing, whichever is sooner
Finance introduction records: retained in line with our standard customer records period, for compliance and audit purposes
Data is securely deleted or anonymised when no longer required.
8. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure ("right to be forgotten")
Restrict processing
Data portability
Object to processing (including marketing or B2B outreach)
Withdraw consent at any time
To exercise your rights, contact: hello@nanuskate.com
We will respond within one month.
You also have the right to complain to:
Information Commissioner's Office (ICO) www.ico.org.uk Telephone: 0303 123 1113
9. Data Security
We implement appropriate technical and organisational security measures to protect personal data from loss, misuse or unauthorised access.
While no internet transmission is completely secure, we take reasonable steps to protect your information.
In the event of a personal data breach that poses a risk to individuals, we will notify the ICO and affected individuals where legally required.
10. Cookies
We use cookies and similar technologies to enhance your experience.
Essential Cookies — Required for website functionality.
Analytics Cookies — Help us understand website usage and improve performance.
Marketing Cookies — Used only where you provide consent, for advertising and remarketing purposes.
You can manage cookie preferences via our cookie banner or through your browser settings. Non-essential cookies are only placed after consent.
11. Children and Photography
We work closely with schools, and photograph and film demonstrations, events and site visits that children may attend. In doing so:
We will obtain prior written consent before photographing or filming at any school, youth club, or other setting where children under 18 may be present.
We will not publish any images or footage in which an individual child is identifiable without the express written consent of a parent or legal guardian.
Where such consent has not been given or confirmed, we will not publish identifiable images of that child, and will use non-identifiable footage, wider shots, or edited images instead.
Where a customer or venue hosts us for an event or site visit, that organisation is responsible for obtaining any necessary consents from individuals present, in line with our Terms and Conditions.
A parent, guardian, or the individual concerned may request the removal of an image at any time by contacting hello@nanuskate.com.
We do not otherwise knowingly collect personal data from individuals under 16 through our website or general business dealings. If we become aware that personal data relating to a child has been collected without appropriate consent, we will delete it promptly.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
13. Contact
Nanuskate Ltd Unit 22, Bedrock Park Vulcan Way Ferndown Industrial Estate Wimborne, Dorset BH21 7BU
Email: hello@nanuskate.com Tel: (+44) 01202 311111
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website with the updated date shown at the top.
